This depends on multiple factors. Medical insurance plans require that the services you are receiving are "medically necessary," and they must also meet the covered service type on your plan (your plan may not pay for every service).

"Medically necessary" means:

1. You must  demonstrate the diagnostic symptoms for medically necessary treatment (i.e. a "mental health diagnosis"). Keep in mind that your plan may not pay for every diagnosis.

2. You must also demonstrate that you are suffering from daily and routine functional impairment in various settings / circumstances in your life, and that the counseling treatment you are receiving is required to relieve your symptoms and resolve these impairments.

While personal and relationship growth and enrichment are extremely common (and very valid) reasons for which people seek out counseling services, these reasons alone may not fulfill the “medically necessary” insurance requirements.

If you DO meet the medically necessary criteria for your insurance plan and you wish to proceed with the submission of claims to your insurance to receive payable benefits, please be aware that your insurance plan will then dictate the type and length of services and duration of treatment that you can receive from me. At any time, your insurance plan may also request your treatment notes and any documentation of the services you have received to evaluate whether they agree that you meet their criteria for the services and treatment that you are receiving.

Many people do not want their treatment to be dictated in these ways by an insurance plan, or they do not want to be assigned a mental health diagnosis as part of their health record. They may be concerned about the interference this could create for military and security clearance or for the purchase of a fire-arm as the FBI gun-purchase background check systems may retrieve information regarding mental health treatment via the National Instant Criminal Background Check System (NICS) that is used for this purpose.

These are all things to consider as part of your informed consent process for the filing of insurance claims. 

If Kristin is in network with your insurance, and you do NOT want her to file claims, you have the right to "opt out" of filing claims.

If Kristin is in network with your insurance plan and you DO want to utilize your insurance benefits, she will file claims to your insurance on your behalf. Please be aware that there is not a guarantee of benefits paid by your plan and that you (not your insurance plan) are ultimately rsponsbile for any applicable fees. Generally speaking, you will be responsible for any non-covered services or non-covered diagnoses on your plan. For covered services and diganoses that meet medical necessity, you will be responsbiel for any deductible, co-insurance, and co-payments that apply to your plan benefits / requirements. 

Kristin is in network with Ciigna and Mercy commercial group insurance plans. Mercy plans include Aetna, Firsthealth, HealthLink, HealthScope Benefits plans, MedPay, Inc, Mercy Benefit Administrators plans, Meritain Health, there may be other Mercy network plans included in this contract. Fee free to ask Kristin if you feel this may apply to your plan).  Kristin is NOT in network with the Mercy employee EAP plan or the direct Mercy employee medical/behavioral health BCBS plan. 

Kristin is in network with the following EAP plans:
Aetna EAP, Anthem EAP, Behavioral Health Systems EAP, Business Health Services EAP, Employee Services, Inc EAP (ESI), and Magellan EAP.

The default length of each visit is 45-50 minutes. This may be modified as indicated by the first 1-3 diagnostic assessment visits as we idetnify your specific treatment goals, Kristin's treatment recommendations, and the plan you and Kristin develop together for how to meet these goals.

Some people find that they only want or need a few visits and other people want or need a longer treatment model or prefer to come on a semi-routine ongoing basis (monthly, for example) as part of their overall personal wellness measures.

Keep in mind that if you are filing claims to your insurance, or EAP program, session lengths as well as how many sessions you are allowed are dictated by your plan requirements or limitations. See "Will my insurance pay for services?" for more information about that. 

EAP visits are an employer beneift that is separate from your medical benefits and is based on a brief model of counseing that typically allows for an average total of 3-6 visits. You may be eligible to continue further treatment with Kristin after you use your EAP benefts if your EAP plan allows Kristin to self-refer for further treatment. 

Call All Things New Counseling at 417-848-5574 or send a message through the "Contact" button. Kristin offers a free 15 minute phone consult to answer any questions you may have and to provide an opportunity to decide if you each feel it would be a good fit to continue with scheduling services.

Yes! Kristin utilizes a user friendly HIPAA compliant video platform for telehealth sessions. You will receive a direct link to the video session.

If you want to apply an insurance or EAP benefit for telehealth services, most plans will cover this. To be sure telehealth is covered under your plan, you should contact your plan administrator or the customer services number for your plan to inquire.

Yes! All Things New Counseling provides a private, peaceful, and inviting physical office space for in-person appointments. When you enter the lobby, help yourself to a hot drink from the coffee bar or a cold drink from the water cooler. Kristin (and Dewey, the Therapy Dog) will greet you as soon as they are ready to start your session!